Privacy Policy

Back to Home
Effective: May 1, 2023

QBoss, a product of Boss Technologies LLC, ("QBoss", "We", "Us" or "Our") is committed to protecting your privacy. This Privacy Notice describes how QBoss collects, uses, shares and otherwise processes the personal information of individuals covered by this Privacy Notice, including choices and rights available to such individuals with respect to their personal information.

This Privacy Notice applies to all customers and end customers of Our products and services, visitors of www.qboss.ai ("Website") and individuals who engage with Us or with whom We engage, whereby We control or determine the means and purposes of processing their personal information ("You" or "Your"). Such engagement includes but is not limited to making use of Our products and services, engaging with Us for recruitment purposes, attending events that We host, and any other engagement with Us relating to sales, marketing and research purposes, including when we engage with our partner and service providers. It applies to personal information that We may either collect directly from You or from third parties, in certain cases.

We encourage You to read this Privacy Notice in conjunction with any other information that We may provide to You at the time of collection or processing of Your personal information, including in the form of notices specific to such engagement.

Our Website and products are intended for business audiences and are not intended for use by individuals under the age of 18 years or who are otherwise considered as minors under the law to which they are subject. Consequently, such individuals are prohibited from using Our Website or engaging with Us. We do not knowingly collect any personal information from such individuals and You are also prohibited from sharing personal information pertaining to such individuals to Us.

What personal information do We collect about You?

Depending on who You are and how We are engaging with You, We may collect information including:

  • Personal identifiers such as user email addresses (which are used as a login and a communication channel) and the associated settings in our product and services;
  • Internet or other electronic network activity information such as browsing history, search history, and information regarding Your interaction with an internet website or use of a website, application or advertisement, information from analytics services (such as Google);
  • Engagement specific information such as
    • payment related information such as billing address, business phone number, cardholder details, card number, bank account number and other financial information;
    • nicknames which may contain a name of the actual user; and
    • timestamp and geolocation coordinates captured as part of Our products and services.
  • Other personal information which You may provide Us or We may collect about You from You or third parties as part of the engagement with You or in order to engage with You.
How do We collect Your personal information?

We may collect Your personal information in various ways, which could either be directly from You or from third parties.

  • We may collect personal information directly from You at the time of registration for Our products and services, events that We sponsor or host, through forms You submit on Our website and other forums We host or manage, when You enter information on Our Website or through cookies and other internet identifiers.
  • We may collect personal information about You from publicly available sources or third parties such as from our business partners, event organizers, platforms and other service providers, including from single sign-on services, database services and social media websites. In such cases, We rely on the third party's commitment that You have authorized the disclosure of such personal information to Us.
On what basis do We collect Your personal information?

In most cases, We collect Your personal information on the basis of Your desire to make use of a particular service from Us or engage with Us, including to complete a transaction using our platform. Therefore, our processing in many cases occurs on the basis of Your consent or the need to perform a contract or commitment that We may have with You. However, in addition to this, there are other bases on which We may collect or process Your personal information. These are as follows:

  • For compliance with legal obligations, including for business accounting and tax purposes such as in relation to record-keeping, compliance, disputes, and filings;
  • Legitimate interest, where We have assessed that it is beneficial to You and is in Our legitimate business interest.
  • Any other legal basis relevant to the specific personal information as permitted under applicable law.
What do We use Your personal information for?

We may process Your personal data as described in this Policy to perform our contract or other obligations We have with You, for Our legitimate interests or those of a third party, as needed or permitted to comply with applicable laws, or based on Your consent. These uses may include:

  • providing Our Website, products, and services (for example, to perform our contract with you for the use of our Website, products, and services and to fulfill Our obligations under applicable terms of service or to operate and administer our Website and to provide You with content you access and request);
  • providing customized service content (for example, so that We can provide You with customized content or keep track of preferences You specify);
  • maintaining and improving the security and safety of our Website, products, and services (for example, by tracking the use of our Website, products, and services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity and enforcing Our terms and policies, to promote the safety and security of the services, systems and applications and in protecting Our rights and the rights of others);
  • account management (for example, managing Your subscription or other registration to provide You with services, servicing your account, providing information related to Your purchase, use, payments and invoices, and contacting You about your purchase);
  • handling contact and user support requests (for example, when You contact Us, request contact, or request user support, including by email, webform or otherwise, to fulfill Your requests, assist You with your use of Our Website and products, and communicate with You);
  • providing You with service, company updates, and other notifications (for example, if You are a customer, we may provide You with company news, and service information);
  • managing event registrations and attendance;
  • managing and processing payments including facilitating payment card transactions initiated directly with Us or through a third-party payment processor and related authentication, security and fraud prevention activities; (for example, if You are a customer purchasing services from Us or using our services to process payment card transactions);
  • developing and improving Our Website, products, and services, and user experience (for example, to debug and repair any errors impacting functionality, to assess systems capacity requirements, to analyze trends and to track Your usage of and interactions with Our websites and services for developing and improving Our websites and services and providing Our users with more relevant content and service offerings);
  • auditing and reviewing compliance with applicable usage terms, policies, laws, rules, and regulations;
  • displaying personalized advertisements and content (for example to conduct marketing research, advertise to You, provide personalized information about Us on and off our Website and to provide other personalized content based upon Your activities and interests);
  • identifying customer opportunities and sending marketing communications (for example, to ensure that We are meeting the demands of Our customers and to send You marketing information, product recommendations and other non-transactional communications such as marketing newsletters, about Us and Our affiliates and partners, including information about Our and their products, promotions or events);
  • complying with legal obligations (for example when cooperating with public and government authorities, courts or regulators in accordance with Our legal obligations under applicable laws to the extent this requires the processing or disclosure of personal data to protect Our rights or is necessary to protect against misuse or abuse of Our Website, products, and services, protecting personal property or safety, pursuing remedies available to Us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests);
  • fraud prevention and authentication purposes, and to monitor compliance with Our contract and any applicable products and services use requirements and restrictions;
  • considering and responding to Your job application and other employment or potential employment matters;
  • with Your consent for any purpose permitted by law and for which You have provided consent;
  • use of anonymous data (for example, We may use anonymous, aggregated data for any legal purpose);
  • as specifically set forth in any agreement or terms of service We have with You; or
  • for those other purposes which may be permitted by applicable law
How do We protect Your information?

We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect personal data from unauthorized processing, including unauthorized access, disclosure, alteration, or destruction. Although QBoss will use reasonable efforts to secure our systems, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure. In addition, if we have to disclose your personal data to governmental/law enforcement officials, we may not be able to ensure that those officials will maintain the privacy and security of your personal data.

How long do We keep Your personal information?

We retain Your personal information for a period of time consistent with the purpose of collection and processing, as required to fulfill our legal obligations as well as for enforcing Our agreements. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether We can achieve the purposes of the processing through other means, and any applicable legal requirements. For example, We will retain certain identifiers for as long as it is necessary to continue maintaining Your account and providing You our products and services, to comply with Our tax, accounting, and record-keeping obligations, to administer certain warranties, and for research, development, and safety purposes, as well as an additional period as necessary to protect, defend, or establish Our rights, defend against potential claims, and to comply with Our legal obligations.

Typically after expiry of the applicable retention periods, Your personal information will be deleted, unless such deletion is rendered impractical or unreasonably burdensome due technical or other reasons, including where it becomes technically impossible, data retained as part of automatic archiving and back-up procedures, In such cases where any information is retained, We will implement appropriate measures designed to prevent misuse of such information. In certain circumstances, We may anonymize Your personal information so that it can no longer be associated with You, in which case We may use such information without further notice to You.

Do We share Your information with third parties?

Yes, We may share Your information with third parties listed below for the purposes set forth in this Privacy Notice, subject to a lawful basis and in compliance with applicable laws (including, as applicable, after providing You additional notice, or obtaining Your consent).

  • Vendors and service providers: They provide services to help us with our business activities such as research, analyzing Your usage patterns and behavior and compiling insights, showing personalized advertisements, marketing, data enrichment, administration of events, compliance with laws, including screening prospective customers, customers, end customers and individuals in order to comply with sanctions regulations, preventing violation of laws, performance monitoring, product implementation and integrations, recruitment, and other business purposes.
  • Partners: They assist in marketing outreach and other activities, sponsor events, product integration and other strategic initiatives. We may disclose Your personal information to Partners for their marketing outreach where You have consented to such disclosure, for identifying common customers to assess Your business needs and propose suitable products and for other joint-initiatives.
  • Auditors, accountants, lawyers and other professional advisers: They assist us in compliance with accounting and other business requirements, advise on various legal aspects, prevent violation of law and ensure compliance with law.
  • Investors, insurance companies and financial institutions: We may disclose Your information to potential investors if We are involved in any merger, acquisitions, asset purchase or corporate restructuring, to current investors as part of reporting, and to financial institutions in case We seek any financial assistance.
  • Regulators, law enforcement authorities and courts: We may disclose Your information to regulators and law enforcement authorities in case of any request from them for information or where necessary to protect You, third parties or Our rights, and to court or as part of judicial proceedings, arbitration or other dispute resolution mechanism, including to enforce our agreements and claim remedies available to us.
Do We transfer any information across borders?

We may process Your personal information in the United States where We are located, or any other country where our vendors, service providers, partners and other third parties listed above are located, which may or may not be subject to an adequacy decision for the purposes of General Data Protection Regulation (EU Regulation 2016/679). However, when We transfer Your personal information across borders of countries, We will ensure that it is subject to lawful basis and is transferred in compliance with applicable laws, such as execution of Standard Contractual Clauses for transfers from EEA, International Data Transfer Addendum for transfers from UK. We will take reasonable measures to ensure that Your personal information is subject to appropriate safeguards.

What Rights do You have?

Depending on the data protection law that applies to You, You may have certain rights relating to Your personal information, such as:

  • Right to access Your personal information held by Us;
  • Right to rectify inaccurate or complete any incomplete personal information;
  • Right to erase or delete Your personal information;
  • Right to object or restrict Our processing of Your personal information in specific circumstances, including to opt-out of marketing communications;
  • Right to receive personal information provided concerning You that You have provided to Us or transfer such information to another entity in a structured, commonly accepted, and machine-readable format; and
  • Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects You.

California and Virginia specific rights are provided below.

How can You exercise Your rights?

In order to exercise Your rights, You may contact us on the email address set forth in the ‘Contact Us' section below with details of the right You intend to exercise, the details or nature of personal information with respect to which You intend to exercise the right, where known, Your location and where known, the law under which You are exercising this right. In certain cases, We might require additional information from You in order to address Your request or to verify Your identity. We will look into Your requests and respond within the timelines prescribed under applicable law. Occasionally, taking into account the nature of the request We receive, We might, to the extent permitted under applicable law and subject to conditions therein, either seek for additional time or reject Your request. In such cases, We will work to keep You informed.

In cases where You object to or opt-out of certain types of processing, We will retain Your personal information to the extent required to ensure We do not reach out to You or process Your information for such purposes, such as adding it to an opt-out or do-not-disturb list.

Where We have made available specific ways to opt-out of certain communications and processing, We encourage You to exercise Your rights using such specified ways, such as,

  • For cookies, You can opt-out by selecting Your preferences available on the bottom of our Website. While You can control the use of cookies at the individual browser level, choosing to disable certain cookies may limit Your use of certain features or functions on our Website, product or services.
  • For marketing communications that You receive from Us or on our behalf, We encourage You to exercise Your opt-out using the ‘unsubscribe' or by unsubscribing here or similar option provided in such marketing communication. Please note that opting out of marketing communications does not opt You out of receiving communications related to any existing relationship with Us, such as communications about products and services You have subscribed to, such as maintenance, downtimes, security information and about events and programs You have registered or opted in for.

For exercising Your rights as a user of Our products and services, You may exercise Your rights using the various functionalities available to You in Your use of the products and services, including by updating Your settings, preferences and profile information within Your account.

What information do We not control?

Third Party links: In certain cases, We may include links to third party websites and products. These third party websites and products have separate and independent terms and privacy policies. Since We neither own or control such websites and products, We are not responsible or liable for the content and activities of these websites or products. Nonetheless, We seek to protect the integrity of Our Website and welcome any feedback about these links.

Changes to our Privacy Notice

We may update this Privacy Notice to reflect changes to Our privacy practices. If We make any material changes adversely affecting Your rights, We will notify You by means of a notice or banner on this website prior to the change becoming effective, or where You are a customer of QBoss, by sending communication to the email address to an administrator of Your account, or an email address associated with Your account, or through an in-app banner or notification. We encourage You to periodically review this page for the latest information on Our privacy practices.

Contact Us

If there are any questions regarding this Privacy Notice, the privacy practices of this website or Your engagement with Us, You may contact us using the information below:

Boss Technologies LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
privacy@qboss.ai
      
California and Virginia specific rights and provisions

This section provides additional details about the personal information We collect about consumers resident in California and Virginia and sets forth such consumers' rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), and the Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). For avoidance of doubt, this section applies only to California and Virginia residents and their personal information We collect as a Business (as defined in the CCPA and VCDPA). This section does not address or apply to our handling of personal information that is exempt under the CCPA or VCDPA.

  1. Collection of Personal Information. The categories of personal information that We may collect after May 1, 2023 include :
    • Identifiers;
    • Commercial information;
    • Internet or other electronic network activity information;
    • Geolocation data;
    • Audio, electronic, visual, or similar information; and
    • Inferences drawn from any of the above.
  2. Purposes of Collection. We collect this personal information for the following business purposes, as more thoroughly described in the "What do We use Your personal information for?" section above:
    • To provide, improve and develop our products, services and Website
    • To process registrations and complete transactions
    • To comply with business and legal obligations
    • To ensure security and for protection of rights
    • For sales and marketing activities
    • For business and research purposes
    • For recruitment activities
    • For other company initiatives
  3. Disclosure of Personal Information.

    We have disclosed the categories of personal information listed in clause 1 above for a business purpose after May 1, 2023 and may disclose such personal information to service providers, contractors or other third parties who support our business.

  4. Sale and Sharing of Personal Information.

    While we do not "sell" personal information in the traditional sense (i.e., for money), we may be considered as "selling" and "sharing" personal information through our use of third-party analytics and advertising cookies. After May 1, 2023 we have sold/shared (as defined under the CCPA) the following categories of personal information to facilitate our advertising efforts:

    • Internet or other electronic network activity information, such as your interaction with our website and services (via the use of third-party cookies and similar tools).

    Additionally, we do not and will not sell personal information if we have actual knowledge that a consumer is less than 18 years of age. We do not have actual knowledge that we "sell" or "share" information from individuals under 18 years of age. To exercise your right to opt-out of sale/sharing, please see below.

    Right to opt out: You have the right to opt-out of "sales" and "sharing" of your personal information, as those terms are defined under the CCPA. To exercise your right to opt-out of the "selling" or "sharing" of Your personal information, please select Your preferences in the banner available on the bottom left corner of our Website. Please note that submitting an opt-out request will only opt You out of sharing data with third parties that may be considered "sales" under CCPA, but it will not opt-out of sharing data with Our service providers.

    We may also disclose some of Your personal information described above for business purposes to the third parties listed in "Do We share Your information with Third Parties?" section above.

  5. De-Identification of Personal Information.

    Occasionally, we may de-identify personal information and use the de-identified information for our internal purposes. We commit to maintaining and using this information in de-identified form and will not attempt to re-identify the information except to determine whether our de-identification process is effective.

  6. Your Rights
    Rights of the residents of the State of California:

    You have certain rights, subject to certain limitations under applicable law, with respect to Your personal information, including:

    1. With respect to personal information collected about You after May 1, 2023, right to request for:
      • The categories of personal information We collected about You;
      • The categories of sources from which We collected that information;
      • Our business or commercial purpose for collecting or selling that information;
      • The categories of third parties with whom We shared that information; and
      • The specific pieces of personal information We collected about You.
    2. The right to request the correction of inaccurate personal information collected
    3. The right to request deletion of Your personal information held by the Us or by Our service provider, contractor, or any other third party We have disclosed personal information to. We shall hold a confidential record of all deletion requests for the purpose of preventing the selling of such personal information for which You have submitted a deletion request;
    4. The right to "opt out" of any sale or sharing of personal information (as defined in the CCPA), if such sale or sharing occurs.
    5. The right to request the transfer of specific pieces of personal information to any other entity.
    6. The right to limit use and disclosure of sensitive personal information in specific instances as set forth in CCPA.
    7. The right not to be discriminated against for exercising Your rights under CCPA.
    Your Privacy Rights Under the California Shine the Light

    California residents who provide Us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) We have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third-party sharing in the prior calendar year. You can submit a "Shine the Light" request by using the contact information under "Contact Us." Please include in Your request a current California address and Your attestation that You are a California resident.

    Do Not Track

    Kindly note, some web browsers and mobile operating systems offer a "Do Not Track" setting that You can activate to signal Your preference not to have information about Your online browsing activities monitored and collected. Currently, Our Website, products and services do not recognize "Do Not Track" signals.

    Rights for the residents of the Commonwealth of Virginia:

    You have certain rights, subject to certain limitations under applicable law, with respect to Your personal data, including

    1. The right to confirm whether We are processing the personal information collected and the right to access such personal information.
    2. The right to correct inaccuracies in the personal data collected taking into account the nature of the personal information and the purposes of the processing of the personal information
    3. The right to request the deletion of personal information provided by or obtained from You;
    4. The right to request the deletion of personal information collected from sources other than You. We shall comply with such a request by either (i) retaining a record of the deletion request and the minimum information necessary for the purpose of ensuring Your personal information remains deleted from the business's records and not using such retained information for any other purpose pursuant to this Section or (ii) opting You out of the processing of such personal information for any purpose except those exempted by the Virginia Data Protection Act;
    5. The right to request the transfer of the personal information collected to another controller in a technically feasible and readily usable format;
    6. The right to opt-out of the processing of the personal information for purposes of (i) targeted advertising, (ii) the sale of personal information, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning You.

    California and Virginia consumers may make a request pursuant to their rights under the CCPA and VCDPA respectively by contacting us at privacy@qboss.ai or via mail to our postal address set forth above. We will verify Your request using the information associated with Your account, so please raise the request using the e-mail address associated with Your account. We will let You know if We need additional information to verify Your identity, such as Your Government identification. We shall not disclose further the personal information collected for verification of a consumer's request or retain it longer than it is necessary for the purpose of verification. If We are unable to verify Your identity after a good faith attempt, We may deny the request and, if so, We will explain the basis for the denial. Consumers may also designate an authorized agent to exercise these rights on their behalf. Authorized agents must provide us sufficient verification in their first communication with Us of their legal ability to submit a request on the consumer's behalf. Businesses acting as authorized agents must provide both (1) a certificate of good standing with its state of organization, and (2) a written authorization signed by the California resident. Individuals acting as authorized agents must provide either (1) a notarized power of attorney signed by the California resident, or (2) a written authorization signed by the California resident expressly authorizing the individual to act on their behalf. For security reasons, We reserve the right to reject requests from authorized agents who do not fulfill these requirements to protect the personal information of the individual in question.

  7. Where We are a service provider. We may also act as a service provider (as the term is defined in the CCPA). When We act as a service provider, including by providing our services to another company that You interact with, We follow the instructions of the company that engaged us as a service provider and You should directly contact that company if You have any questions or would like more details on how Your personal information is processed by that company.